Join Our Team

Job Summary:

Responsible for reception duties regarding, registration, financial counselling, collection of payment and other administration duties

Roles and Responsibilities

Patient Care Management

Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories accurately

Answer phone call / WhatsApp / emails timely for appointment requests/queries/surgeries

Book lab/surgeries for patients, facilitate smooth arrangements and ensure results are promptly received for doctor’s review

Provide accurate financial counselling for procedures /surgeries patient and the patient’s family

Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)

Cashiering duties & and ensuring accurate closure of daily accounts

Submit claims promptly and accurately for corporate patients

Ensure that all relevant patient medical reports/forms and ID are scanned and saved.

Maintain cleanliness and tidiness of counter and patient’s waiting areas

Understand basic principles of breast disease & treatments

Provide patient education on pre-op and post-op instructions (eg fasting, admission time)

Accurately referral sources for new patients into the system

Assume additional adhoc duties as directed by supervisors.

Qualifications and Education Requirements

Minimum GCE ‘N’ Level

Good communication and interpersonal skill

Punctual, collaborative, team player

Positive & friendly attitude – initiative, cooperative, helpful, efficient

Computer literacy

Preferably has experience in healthcare setting

Job Summary:

You will perform mammogram and ultrasound independently to produce high quality diagnostic images and provide excellent patient care.

Roles and Responsibilities:

Patient Care Management

Experience with modalities including mammogram and ultrasounds, with experience in breast and women’s imaging

Communicate to reassure patients regarding the imaging and intervention procedures and address any inquiries and concerns that may arise

Perform in accordance to standards described in SOP and work instructions, to ensure patient safety and compliance with rules and regulations

Support management in the staffing, development and training to enhance service quality and performance

Perform routine check on radiology equipment

Report and inform any malfunction of equipment

Maintaining and cleaning the radiology equipment

Any other duties as may be assigned by Management

Job Requirements:

Minimum a Diploma / Degree in Medical Imaging / Radiography, Ultrasonography or equivalent

Allied Health Professional Council (AHPC) registration & R1 License

Proficient in MS Office applications

Knowledge of PACS systems

Excellent patient service and communication skills as well as good eyesight and attention to detail

Job Summary

Provide coordination and support to the surgical team.

Ensure availability of surgical supplies, instrument sets and packs.

Performing cleaning, disinfection, sterilization of surgical instruments.

Assist in running of OT during cases

Prepare OT for cases according to doctors’ requirement

Disinfection of OT before and after cases.

Maintain function and cleanliness of the equipment in OT

Help in ensuring preventive maintenance and filing is done accordingly for all surgical equipment

Through cleaning of the OT/ autoclave during weekend

Maintaining the Quality test done daily

Roles and Responsibilities

Housekeeping and decontamination

See to cleanliness and tidiness of work area.

Clean working table top, Sterilizers, washer-disinfector and sealing machines.

Collect of soiled instruments from OT.

Check soiled instruments for completeness

Report any missing, malfunction and defect of instruments promptly.

Perform decontamination of instruments using washer disinfector.

Assembling and reprocessing

Inspects instrument for cleanliness and proper alignment.

Inspects and prepares surgical items for sterilization.

Assemble instrument sets in accordance to instrument checklist.

Pack instrument sets for sterilization using appropriate packaging material.

Assist to load instruments in the steam Sterilizer.

Report defective instruments to supervisor.

Sterilization and Storage

Store sterile instrument sets / loose instrument and sterile supplies into designated locations.

Distribute sterile supplies to OT

Check and replenish TSSU consumables and surgical supplies.

Perform any other duties as assigned.

Management

Provide guidance to new or inexperience staff.

Maintain records for all sterilized instruments.

Manage TSSU supplies and instrument inventory.

Job Requirements

Minimum N level or equivalent

WSQ Higher Certificate in Healthcare Support (Sterilization Service)

Job Summary

Technical support/ software, hardware installation and configuration

Responsible for the installation, configuration and maintenance of clinical operation software and troubleshoot computer OS and hardware issues.

Provide first level technical support on Windows 10, 11 OS, printers, scanners and IP phones locally/remotely.

Manage user accounts by ensuring all accounts and computers are ready for staff onboarding. Setup IT hardware as necessary; perform clean installations if needed.

Respond to users’ requests and resolve their IT issues in shortest period of time while meeting their requirements. Flag out IT issues to 3rd party vendors where necessary

System maintenance

Assist in developing and maintaining technical and configuration documentation

Daily, weekly and monthly checks of servers, backups and CCTV systems.

Assist senior IT personnel with network and server maintenance/support duties during after-office hours

IT inventory tracking

Security compliance

Assist senior IT personnels in enforcing IT Policies to maintain security compliance and network, server and security configurations

Ensure PDPA compliance for all staff

Other duties assigned by the Senior IT Manager or Management

Requirements

Diploma in Information Technology or 1 - 3 years of related experiences

Fundamental knowledge in computer networking, server administration, IT security

Good knowledge in Windows OS and computer hardware

CCNA/CompTIA certification is an added advantage

Able to work at odd hours and standby for on call after working hour

Able to work under pressure, be self-motivating and be flexible in prioritizing unscheduled as well as scheduled work

Good customer service and be keen to learn